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When you open Outlook Web App, your Inbox is the first thing you see. This article is for Outlook Web App, which is used by organizations that manage email servers running Exchange Server or If you're using Microsoft or Exchange Server , your email program is Outlook on the web.

For help with Outlook on the web, see Get help with Outlook on the web. In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then select Sign in. When you open Mail, you get a quick view of your standard and any custom folders, a list of received messages, and a reading pane that lets you quickly review the content of any message you choose. The list includes the folders in your mailbox.

It might include other folders, such as Favorites and Archive folders. Choose Expand to show the Folders list, or choose Collapse to hide it. In the Folders list, choose Show to expand a list, or choose Hide to collapse a list.

See Working with message folders in Outlook on the web to learn more about available options. In the Search mail and people box, type what you want to search for. For example, type the name of a person you want to find messages from, or enter text that you want to search for to find a particular message.

The conversation or message that you chose appears in the reading pane. You can respond to any message in the conversation by using Reply , Reply all , or Forward at the top of the message. Create and respond to messages in Outlook Web App. Display settings for mail. A theme, which changes the background color, highlight colors, and images, is a quick and easy way to give a different look to your email. On the nav bar, select Settings , and then Change theme.

Choose New mail above the Folders list. A new message form opens in the reading pane. Type the email address in the To or Cc box. Then, the name is cached so in the future the search is resolved quickly. When your message is ready to go, choose Send.

As you create a new email message or respond to an existing one , Outlook Web App automatically saves it in your Drafts folder. This default action is useful, particularly if a situation arises that requires you to suspend creation of a new message. You can finish composing the message when you choose. Choose the message you were working on to see it in the reading pane, and then continue writing the message.

Or, choose Discard if you've decided not to send the message. When you're done writing the message, choose Send. You can embed a picture in a message so that it appears without the recipient having to open the message. If you haven't created a signature, see Create and add an email signature in Outlook Web App. You can choose to manually add your signature or to automatically add it to all messages or to individual messages. Sometimes you need to be able to view a message in a separate window.

When you delete a message, it's sent to the Deleted Items folder. Messages in the Deleted Items folder might be permanently deleted by an automated policy set by the administrator for your organization, by you selecting them while in the folder and deleting them, or by you emptying the Deleted Items folder.

For information about recovering deleted messages, see Recover deleted items or email in Outlook Web App. When you open Mail, the message list is in the center pane, flanked on the left by the Folder list, and on the right by the reading pane. By default, the message list shows the messages in your Inbox, the current folder. This default setting doesn't limit you to which messages are displayed. You can manage the displayed messages by choosing a filter or by using search.

There also are other tools available with the message list to let you take care of some tasks. Choose any folder in the list to view its contents. Choose icons at the right of the message list to delete a message or conversation or to add a flag. Other icons show you which messages have attachments, importance of high or low , and how many unread items there are in a conversation.

Right-click a message to see a menu of options. There are options such as mark a message as read or unread, move it to another folder, or create a rule based on that message. On a touch screen, use tap and hold to view the message options. Choose to the left of a message to expand a conversation to see all messages in that conversation. Use the label at the top of the message list to switch between viewing Conversations by date and Items by date.

The reading pane is where messages are displayed. You can read and respond to a message in the reading pane. Or, you can open a message in a separate new window. To respond to a message, choose Reply , Reply all , or Forward at the top of a message. A new message appears in the reading pane at the top of the message. To change the read status of a message, use Mark as read or Mark as unread. To view more options, choose More actions for an extended menu. Choose OK to save your selection and to close Display settings.

To search, in the Search box start typing what you want to look for. A list of suggestions appears underneath, and you can select one of those suggestions to search for that item.

Or you can finish entering your own search text and then press Enter to start your search. To clear your search, choose the icon at the right of the search box. The built-in filters—All, Unread, To me, and Flagged—are a way to quickly choose what to display in the message list. The Folders list shows the default folders that are created for all mailboxes and any folder that you create.

Depending on the setup in your organization, you might also see Favorites and Archive folders. You can choose Expand to show the Folders list, or choose Collapse to hide it. You can right-click any item in the Folders list to see a menu of things you can do, such as create a new folder, delete an existing folder, or empty a folder.

On a touch screen, tap and hold an item to the menu for that item. Right-click or tap and hold any folder in the Folders list and then choose Create new folder.

A new unnamed folder is added as a subfolder to the folder you selected. To create a folder that's not a subfolder, right-click or tap and hold your name above your Inbox folder and then choose Create new folder. Mail identified as possible junk email is automatically moved to the Junk Email folder. Potentially dangerous content within the message, for example, links or executable code, is disabled. You can manage junk email reporting and other settings under the Options menu.

See the topics below to learn more about Junk mail, and how to manage the settings. Learn about junk email and phishing. Block or allow junk email settings. Outlook Web App uses your browser's spell checker. This happens automatically when you start typing, and can be configured using your web browser's settings. You can find links to settings by choosing Settings at the top of the Outlook Web App window.

There are options for:. Your account settings, including your password. Automatic replies. Offline settings. Outlook Web App More For more information, see: Create and respond to messages in Outlook Web App Display settings for mail. Create a new message Choose New mail above the Folders list. Embed a picture in a message You can embed a picture in a message so that it appears without the recipient having to open the message.

Open a new message, or reply or forward an existing one. Add an existing signature If you haven't created a signature, see Create and add an email signature in Outlook Web App. In the message list, choose the message you want to view in a separate window. Choose Empty folder. Choose OK to confirm that you want to permanently delete the items. Choose one of the following: Show reading pane on the right , the default setting.

Show reading pane at bottom Hide reading pane Choose OK to save your selection and to close Display settings. Create a new folder Right-click or tap and hold any folder in the Folders list and then choose Create new folder.

Type a name for the new folder, and then press Enter. Junk Email folder Mail identified as possible junk email is automatically moved to the Junk Email folder.

   

 

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